FAQ
Choosing a firearms training course can come with plenty of questions, especially if you are attending a class for the first time. Tactical Dynamics wants students to feel prepared before they arrive, which is why we have put together answers to some of the questions we receive most often. From registration and scheduling to what to bring and what happens if you need to reschedule, the information below can help you understand what to expect.
If you have a question that is not answered here, our team is always available to provide additional information about our courses, registration process, and training options.
Frequently Asked Questions About Tactical Dynamics
Course Registration & Scheduling
Our current class schedule is available through our Course Registration page. Because course dates and locations can change based on instructor and location availability, we recommend checking the registration page regularly for the most current schedule and available seats.
When registering, make sure you specify the number of seats you need in the small box located near the Add to Cart button. The system does not automatically add one seat when you select the button. If you continue to experience an issue, contact Tactical Dynamics for assistance.
Of course. To reschedule, register again for the new date and time and use the coupon code RESCHEDULE during the registration process. This allows you to move your registration to another available class without having to start the process over.
If you are only going to be a few minutes late, approximately 5 to 10 minutes, it generally should not be a problem. However, if you expect to arrive significantly late, we recommend contacting us about rescheduling. Arriving on time is important so you do not miss important safety information or course instruction.
What to Bring to Training
You should bring a valid driver’s license or another form of identification, along with proof of purchase or registration. If your course includes live-fire training at our Foxboro location, dress appropriately for the weather and outdoor conditions. We recommend reviewing any course-specific instructions before arriving.
Absolutely. Students who successfully complete the applicable Massachusetts firearms safety course will receive the appropriate certificate upon completion.
If you need a replacement Massachusetts Gun Safety Course Certificate, you can submit a request through the Replacement MA Gun Safety Course Certificate page.
Private & Specialty Training
Yes. Tactical Dynamics offers individual skill-based training sessions as well as private safety courses for groups. Private training can be useful for individuals who prefer one-on-one instruction or groups looking for a more customized training experience. Visit our Private Training information page to learn more about available options.
Registration Issues & Course Availability
No problem. Call Tactical Dynamics at 855-276-5730 or email info@tacdynamics.com and explain the issue. We can often help resolve registration-code problems. You may also be able to present proof of purchase to the instructor when you arrive for your class.
Generally, yes. If a class appears to be full but you would still like to attend, email info@tacdynamics.com so we know there may be additional students. Our team can provide guidance based on the specific class and available space.
Our course schedule and class offerings can fluctuate based on instructor and location availability. We make every effort to offer our courses as frequently as possible. If you are looking for a specific class, following Tactical Dynamics on social media and joining our email list can help you stay informed when new dates and courses are added.
Weather & Course Cancellations
Most likely, the class will still take place. Tactical Dynamics believes there is value in training in different weather conditions, so courses generally continue unless conditions become unsafe. If a course does need to be canceled, we will make every effort to notify registered attendees. Students will be able to reschedule for another date without an additional rescheduling cost related to the cancellation.
We prefer to have at least five students registered for a class. If registration falls below that number, Tactical Dynamics may contact attendees to determine whether they are willing to move to another available date. If you have not heard from us regarding a cancellation or rescheduling, you should presume the class is still scheduled.
Payment & Order Questions
Occasionally, an unsuccessful credit card transaction can temporarily appear as though you have been charged twice. Our payment processing system may decline an order when it detects an issue, while your bank or credit card company may still show a temporary authorization. In many cases, the unsuccessful transaction disappears automatically once the financial institution processes the failed authorization.
If the additional charge remains for more than a week, contact Tactical Dynamics so we can look into the transaction and help determine what happened.
If you can provide proof that you redeemed the Groupon before it expired, Tactical Dynamics will honor the value of the redeemed Groupon. Unfortunately, Groupons that were not redeemed before their expiration date can no longer be honored.
Have More Questions?
If you still have questions about Tactical Dynamics courses, registration, private training, or what to expect before attending a class, our team is here to help. Contact Tactical Dynamics at 855-276-5730or email info@tacdynamics.com for additional information about our firearms training and available courses.