FAQ

FREQUENTLY ASKED QUESTIONS

Q: What is the next class on your schedule?

A: Our schedule can be found at http://tacdynamics.com/registration.

Q: I lost my certificate! How do I get a new one?

A: You can request a new certificate from the link: http://tacdynamics.com/replacement-gun-safety-certificate.

Q: I’m trying to register for a seat at an upcoming class, but it isn’t working. What do I need to do?

A: Make sure that you a specifying the number of seats in the small box near the “Add to Cart” button. It will not automatically add one to the cart when you hit it.

Q: What do I need to bring to a safety class?

A: All you need to bring is a driver’s license, or some other form of ID, and some sort of proof of purchase. You should also dress for the weather if you intend to participate in live fire at our Foxboro location.

Q: I paid via Groupon, but it is expiring soon. Can I still use it?

A: So long as you register for a course and mark the Groupon certificate as redeemed, you are all set. Unfortunately, we can no longer honor Groupons that have not been redeemed.

Q: I cannot attend the class I registered for. Can I reschedule?

A: Of course! Just register again for a new date and time and you are all set.

Q: My registration code isn’t working when I am trying to reserve a seat. What can I do?

A: Not a problem. Just select the payment option “Pay at Class.” This will get you through the registration process without being charged again. Then just present a proof of purchase to the instructor at the class.

Q: The class I’m looking to go to seems to be full. Can I still come?

A: Definitely! Just present a proof of purchase to the instructor when you arrive.

Q: I’m going to be late arriving to the class. Should I still come?

A: That depends on how late you are looking at arriving. If it is only a few minutes, maybe 5-10 minutes, then it’s no problem. If you are going to be very late, we recommend booking for a different time slot. Many of our courses are offered multiple times per day, so you can come to the later class or book for a different day.

Q: Are you guys still doing ___ class?

A: Our schedule and class listing fluctuate based on instructor and location availability. We try to offer all our classes as much as possible. If you are looking for a specific class, follow us on Facebook and join our email list. That will provide you with class additions as they come up.